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Delivery and payment

Cost, methods and date of delivery and collection of the product

  • Delivery of the Product is available within the territory of the Republic of Poland.
  • Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including transport, delivery and postal services fees) are indicated to the Customer on the Online Store’s website in the information tab regarding delivery costs and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
  • Personal collection of the Product by the Customer is free of charge.
  • The Seller provides the Customer with the following methods of delivery or collection of the Product:
  1. Postal shipment, cash on delivery.
  2. Courier delivery, cash on delivery courier delivery.
  3. Pallet shipment.
  4. Personal collection available at: ul. Przyszłości 21, 05-552 Łazy – on Business Days, from 08:00 to 15:00.
  • The delivery time of the Product to the Customer is up to 7 Business Days, unless a shorter time is specified in the description of a given Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 7 Business Days. The beginning of the delivery period of the Product to the Customer is counted as follows:
  1. If the Customer chooses the payment method by transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.
  2. If the Customer chooses the cash on delivery method of payment – from the date of conclusion of the Sales Agreement.
  • Deadline for the Product to be ready for collection by the Customer – if the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer within 2 Business Days, unless a shorter deadline is specified in the description of a given Product or when placing the Order. In the case of Products with different readiness for collection dates, the readiness for collection date is the longest given date, which, however, cannot exceed 2 Business Days. The Customer will be additionally informed by the Seller about the Product’s readiness for collection. The beginning of the period for the Product to be ready for collection by the Customer is counted as follows:
  1. If the Customer chooses the payment method by transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.
  2. If the Customer chooses the method of payment in cash upon personal collection – from the date of conclusion of the Sales Agreement.

Methods and terms of payment for the product

  • The Seller provides the Customer with the following payment methods under the Sales Agreement:
  1. Cash on delivery upon delivery.
  2. Payment in cash upon personal pickup.
  3. Payment by transfer to the Seller’s bank account.
  4. Electronic payments and payment card payments via the Dotpay.pl website – possible current payment methods are specified on the Online Store website in the information tab regarding payment methods and on the website https://www.dotpay.pl/.
  5. Settlement of transactions with electronic payments and payment cards is carried out in accordance with the Customer’s choice via the Dotpay.pl website. Electronic and payment card payments are handled by:
  6. Dotpay.pl – PAYPRO SPÓŁKA AKCYJNA company with its registered office in Poznań (registered office address: ul. Pastelowa 8, 60-198 Poznań), entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division National Court Register under KRS number 0000347935, share capital: PLN 5,476,300.00, NIP 7792369887, REGON 301345068.
  • Date of payment:
  1. If the Customer chooses to pay by bank transfer, electronic payment or card payment, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.
  2. If the Customer chooses to pay cash on delivery upon receipt of the shipment or to pay in cash upon personal pickup, the Customer is obliged to make the payment upon receipt of the shipment.